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Useful Information Opening and closing hours, medical certificate, children,...

YOUR EXPERIENCE 
at the vichy célestins spa

SPA RULES & REGULATIONS 

  

Dear guest: In order to provide you the best quality of services, we draw your kind attention to the Company’s Rules & regulations.

 

SPA OPENING HOURS:

Our SPA is open from 09:00 am to 08:00 pm From Saturday to Wednesday; and from 09:00am to 11:00 pm on Thursdays and Fridays. Gym is open from 06:00 am to 10:00 pm daily.

RESERVATION:

We recommend that you book an appointment in advance by phone or online to ensure the best time for your treatment.

ARRIVAL: 

Please arrive at least 30 minutes before your scheduled treatment time. This will enable you to enjoy our welcome refreshment and gives your body and mind time to start relaxing in our private Spa facilities.

LATE ARRIVAL:

If you arrive late for an appointment, you will receive the best treatment possible within the remaining appointment time. Full treatment costs apply.

CANCELLATION POLICY:

We require 12 hours’ notice for a cancellation, change or re-scheduling of any appointment. Less than six hours’ notice or a ‘’ no show ‘’ will incur full payment

USE OF SPA FACILITIES:

SPA Treatments:

  • We welcome all our guests aged 18 years and above.
  • We have two separate sections for men and women
  • Hotel guests will have a special discount on ‘’Á la carte treatments’’. Please contact our reception for more details.

Gymnasium:

  • It is prohibited for people under the age of 18 to use the gym.
  • A free access to gym is offered to the hotel guests upon availability and as per the below time table
  • Guest should bring his/her personal sports wear
  • Fitness coach will guide you regarding the use of gym equipment
  • A personal trainer will be provided only for clients availing cures/packages
  • Please pay attention to the rules of using the gym available at the entrance

Indoor swimming pool:

  • Our indoor swimming pool is dedicated for hydrotherapy. However, it can be used for free by guests availing treatments inside the spa, upon availability and as per the below time table
  • Only guests aged 18 years and above are allowed to use the hydrotherapy pool.
  • Pool towels will be provided for free
  • Guest should bring his/her personnal swimming costume
  • Shower before swimming
  • Please pay attention to the rules of using the swimming pool available at the entrance.

Gym, Hammam and Indoor Swimming Pool Timetable

 

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

09:00 AM - 11:00 PM

Ladies

Ladies

Ladies

Ladies

Ladies

Ladies

Ladies

11:00 PM - 1:00 PM

Family

Family

Family

Family

Family

Family

Family

01:00 PM - 3.00 PM 

Ladies

Ladies

Ladies

Ladies

Ladies

Ladies

Ladies

3.00 PM - 5.00 PM 

Family

Family

Family

Family

Family

Family

Family

05:00 PM – 07 :00 PM

Ladies

Ladies

Ladies

Ladies

Ladies

Ladies

Ladies

07:00 PM - 09:00 PM

Family

Family

Family

Family

Family

Family

Family

Gym :9:00 PM- 10 :00 PM

Family

Family

Family

Family

Family

Family

Family

 

PACKAGES & GIFT VOUCHERS: 

Please note that a payment in advance is required for packages and gift vouchers. It is not possible to refund the amount paid in any case.

When you buy a gift voucher or a package, you must respect the validity date mentioned on the document.
Kindly note that after the end of the validity and in case the voucher has not been used or treatments have not been done for reasons out of our control, the amount paid cannot be refunded.

SPA ATTIRE:  

Your privacy will be respected at all times. Disposable underwear is available and should be worn during the treatment. Robes and slippers are provided for your comfort. Please bring with you your own bathing suit and gym clothing if your package includes the use of the swimming pool or gymnasium.

VALUABLES:  

Please secure your valuables in your respective lockers. Vichy Célestins SPA will  not be liable for any losses or damages.

SPA POLICY:

We aim to provide the best services and a good atmosphere for rest and relaxation, therefore, kindly keep your mobile phone switched off in your locker.

It is forbidden to take pictures in places where there are other customers to respect their privacy.

Kindly note that all our services are male to male and female to female and defined hours for men and women to use the pool, steam room and gym should be respected.

 Finally, we rely on your understanding and consideration of the Company’s rules & regulations.
 

Your satisfaction is our goal.

The Management.

 

Please contact us 

to make a reservation 

VICHY CÉLESTINS SPA
Salwa Road, Abu Nakhlah, Exit 29
SALWA - QATAR

Phone number: +974 442 86 181 / +974 442 86 182
E-mail: info.salwa@vichycelestins.com

useful informations